Creative Asset Management Coordinate the development of customer facing promotional messaging creative assets (i.e., Comerica.com, web banking, customer portals, banking centers, merchandising, marketing TVs, etc.) Gathering information for creative briefs with clear implementation instructions for activation of customer facing promotional messaging (i.e., social sites, w

Innovation Perform research activities to identify emerging technologies and trends that may affect the enterprise. Maintain awareness of vendor/product industry developments, regulations and trends and identify potential impacts to the enterprise. Assist in vendor/product selection activities including the development of vendor/product evaluation models used in Requests

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Strategy Facilitate development of a technical strategy that supports both the Domain strategy and the Enterprise Architecture strategy. Provide direction and oversight for design/development activities within the specified Domain. Lead the identification and analysis of Domain business drivers that determine key architecture requirements. Develop and maintain strong rela

Innovation Perform research activities to identify emerging technologies and trends that may affect the enterprise. Maintain awareness of vendor/product industry developments, regulations and trends and identify potential impacts to the enterprise. Assist in vendor/product selection activities including the development of vendor/product evaluation models used in Requests

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Control Testing Perform assessments of operations that support the business line and report results. Conduct periodic testing to ensure policies and procedures are being followed. Maintain documentation of self tests, audits, reviews, findings, and ratings. Policies, Processes, and Procedures Interpret policies and procedures in order to determine risk. Document instances

Innovation Perform research activities to identify emerging technologies and trends that may affect the enterprise. Maintain awareness of vendor/product industry developments, regulations and trends and identify potential impacts to the enterprise. Assist in vendor/product selection activities including the development of vendor/product evaluation models used in Requests

Control Testing Lead management and oversight of all regulatory and audit inquiries. Responsible for the coordination and preparation of audit and exam deliverables. Ensure key regulatory and control timelines and required processes and evidence (documents) are tested. Ensure compliance and control findings are reported to management of affected areas. Perform risk analys

Commercial Trade and Letters of Credit Operations Compliance and Risk Manager The Commercial Trade and Letters of Credit Operations Compliance and Risk Manager is responsible for managing and coordinating all operations risk and compliance activities servicing the Letters of Credit and Trade Services operations in association with the commercial product offerings within a

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

During the program, participants will have the opportunity to Develop strong working relationships with all levels of colleagues including senior leadership Participate in projects, journeys, and operational activities Identify, evaluate, and determine areas of risk and mitigation tactics Identify and recommend enhancements to existing processes/procedures Present rotatio

Risk Identification, Change Management and Risk Assessments Identifies risks in formal process (RCSA) and on an ongoing basis in the normal course of business. Monitors the internal and external environment to identify changes in existing risks or new/emerging risks. Understands how to identify a material change and initiates the change mgt process. Executes risk assessme

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Design & Methodology Work closely with business units, application teams, infrastructure areas and vendors to identity, review and evaluate the solution requirements. Investigate and propose strategic fits for virtualization, consolidation and rationalization solution opportunities within the infrastructure or business. Propose changes to the technical design solutions as